How many times have you fired off an email and been frustrated that you didn’t get a reply? Remember, there is nothing instant about email. Sure the receiver gets it right away but you have no idea how his or her day (or even week) is going, so assume you are leaving a message. If you want to have a productive conversation, call them. A while back I was talking to a colleague who struggled to communicate with her overseas counterparts. When I asked if she’d called them, the response was “no, but I’ve sent about a dozen emails”. I understand that this is the easier way to go (especially with different time zones), but picking up the phone is the type of relationship you need to build.